It's no lie customers have high expectations of the brands they frequently interact with. Over the years, with rapid digitalization, their expectations have grown. When they contact a customer agent, they require answers and resolutions as soon as possible. Seamless, fast and effective customer service is a must. The days when brands with limited resources…
Did you know that 70% of potential online sales result in cart abandonment? Chances are you're selling your products or services online. Owing to this growing trend, you might be losing great profit. Just think how much you'd earn if there was a way to seal those deals instead of letting them slip away by…
Only accomplished marketers understand the importance of word-of-mouth marketing. With social media and similar platforms, customer reviews have become the newest advertising practice. Nothing says your products are quality as glowing recommendations from some of your loyal customers. Internet users base their purchasing decision on them. Positive reviews can increase the revenue and visibility of…
